I wear these shoes everyday for work. These are by far the best made shoes I have ever owned. Ordered the shoes on line and they were shipped to me. The pair shipped had a manufacture imperfection where the upper connects to the sole near the heal. It was not made correctly. I would think, for the money these cost, there would be more care before they are approved and shipped to a customer. I took them back to a local store, where they were immediately replaced. No questions asked and the store staff couldn't have been more helpful.