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What do your shoes say about you? Send our master craftsmen your worn pair of Johnston & Murphy shoes, and they'll refurbish them to look and feel virtually brand-new. Your shoes will be put through the same manufacturing process as when they were originally constructed.

Choose from any of our professional services available on select Johnston & Murphy shoes:

Premium Service - We restore select Johnston & Murphy shoes close to their original appearance, including, as needed: replacing full soles, heels and insoles; refinishing uppers; relining counterpockets; replacing boxer tops, handsewn plugs or elastic gores; installing new buckles or ornaments. $115.00

Basic Service - We remove soles, heels and comfort systems on select Johnston & Murphy shoes, then place your shoes on the original lasts to ensure proper fit after restoration. A rag polish of the uppers completes the process. $90 ($100 for golf shoes)

Refinishing Service*- Through a three-step process, we restore leather uppers to their original lustre and create a lasting beautiful shine. $30

Additional services include:
Relining of counterpockets $25
Replacing handsewn plug $25
Replacing elastic gores $25
Replacing shoe ornaments $25


*Torn or pierced leather cannot be mended or replaced. Creases or flexed areas cannot be removed.

To find out if your shoes are available to be refurbished, please call 1-800-424-2854 between 7 a.m.- 7 p.m. CST to speak to one of our friendly J&M Customer Service Representatives. Please click the red box below to print and complete the form's four easy steps to ensure your shoes are refurbished properly.






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