What do your shoes say about you? Send our master craftsmen your worn pair of Johnston & Murphy shoes, and they'll refurbish them to look and feel virtually brand-new. Your shoes will be put through the same manufacturing process as when they were originally constructed.
CHOOSE FROM ANY OF OUR PROFESSIONAL SERVICES AVAILABLE ON SELECT JOHNSTON & MURPHY SHOES:
PREMIUM SERVICE - $115.00
We restore select Johnston & Murphy shoes close to their original appearance. We remove soles, heels and comfort systems, then place your shoes on the original lasts to ensure proper fit after restoration. As needed, we refinish the uppers, reline the counterpockets, replace boxer tops, handsewn plugs or elastic gores and install new buckles or ornaments. A rag polish of the uppers completes the process.
BASIC SERVICE - $90 ($100 FOR GOLF SHOES)
We remove soles, heels and comfort systems on select Johnston & Murphy shoes, then place your shoes on the original lasts to ensure proper fit after restoration. A rag polish of the uppers completes the process.
REFINISHING SERVICE* - $30
Through a three-step process, we restore leather uppers to their original lustre and create a lasting beautiful shine.
- RELINING OF COUNTERPOCKETS $25.00
- REPLACING HANDSEWN PLUGS $25.00
- REPLACING ELASTIC GORES $25.00
- REPLACING SHOE ORNAMENTS $25.00
*Torn or pierced leather cannot be mended or replaced. Creases or flexed areas cannot be removed.
Shoes shown with a hammer or list "refurbishable" in its copy on the web are available for refurbishment. To find out if your shoes are available to be refurbished, please call 1.800.424.2854 between 7 a.m.- 3:30 p.m. CST, Monday-Friday to speak to one of our friendly J&M Customer Service Representatives. Please click here to print and complete the form's four easy steps to ensure your shoes are refurbished properly.
The refurbishment process takes 3-5 weeks.