This balm stripped the dye from my new Gucci loafers. Roughly $600 shoes and I mistakenly used this balm to "protect and extend" the life of my newly purchased loafers and it stripped the dye from the loafer. When buffing all I could see on the cloth was the color of the shoe being removed. Very angry and disappointed in such a low grade product. Having been a life long J&M buyer of shoes, luggage, and accessories, I will never purchase another product from this company.

disappointed customer

Washington, DC

he Leather Balm should be used to first to clean the leather of dirt and debris, and will help to diminish the appearance of scuffs and minor scratches -- this was an answer to one of the site questions. This could not be more true! I used this product on 2 leather chairs that were scuffed, scratched and discolored so badly that I thought I would have to replace the chairs. After using Leather Balm they look brand new -- really great! I am buying another can to put away in case this product is ever discontinued. It is a life saver!

Rob

West Dover, Vt

The manager of the Charlotte store reccomended this product to go with a new pair of shoes. I brought it home to see how it would work on some tattered old shoes that were one step away from the garbage can. It worked far better than I could have ever imagined! One [$] investment restored 6 pairs of shoes that shoe polish couldn't bring back!

Josh

Charlotte, NC

I was convinced of this product while shopping in Park City back in 1999. I had some J&M shoes and was in the store there looking when the salesperson brought up the balm--he actually poured a bit out and rubbed it on his hands as lotion! Funny bit that, but it's stuck with me, and the balm has been a staple since then in the household. If you've been looking for a good leather conditioning cream, look no further. Buy, apply, repeat. 'Tween the balm and shoetrees/allowing the shoes to rest 24 hours between wearing will maximize the life of your shoes.

shoe eohs

St Louis, MO