PRIVACY POLICY

TERMS OF USE

Welcome to the Johnston & Murphy Web Site ("Site"). The "Site" is owned and controlled by Genesco Inc. ("Genesco", "We", or "Us"). Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site means that you agree to those rules.

This Privacy Policy was last updated on: February 16, 2009

 

CHANGES IN PRIVACY POLICY

We may from time to time change these rules. We will notify users of the site of any changes by posting the revised policy reflecting them with a new effective date on this page. Your use of our Site following any such change means that you agree to the rules as changed. These rules--specifically including the "Privacy and Customer Information Policy" below--apply to this website only and not to any other website or business activity of Genesco, Johnston & Murphy or any other division of Genesco.

  

PRIVACY AND CUSTOMER INFORMATION POLICY

We collect a variety of customer information in an effort to improve our customers' shopping experience. We recognize that we must maintain and use customer information responsibly.

We collect personal information necessary to process an order, a catalog request, a contest entry or a request to receive promotional emails from the consumer. This information includes name, address, city, state, zipcode, phone number, email address. For those users who have opted to register their personal profile with the Johnston & Murphy website by setting up an “account”, the above information, including additional “Ship To” addresses, can be reviewed and maintained by the customer by accessing it through the “My Account” link in the top navigation bar of the website’s pages. For those customers who have not registered a maintainable account on the site, they may contact Johnston & Murphy customer service at 1-800-424-2854 to have their information updated as needed.

We may use customer information for marketing and promotional purposes and may sell it to or exchange it with third parties. Categories of companies with which we may share information include other companies that we believe offer products and services that our customers may be interested in, either directly or through companies that market information about potential customers to other suppliers of products or services. If you would like to make sure that we never sell personally identifying information about you to third parties, just send an email message to Johnston & Murphy via the Contact Us page (please type "no third parties" in the message or subject of your email).

  

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as S.B. 27, allows our California customers to request certain information regarding our disclosures in 2004, if any, of personally identifiable information to third parties for their own direct marketing purposes. To make such a request, please contact us at either jmdirect@genesco.com or Johnston & Murphy, Genesco Inc., 1415 Murfreesboro Rd, Suite 190, Nashville, TN 37217 and include your name and the address to which you would like us to respond. We will attempt to provide you with the requested information within thirty days of receipt.

  

USE OF COOKIES

What is a cookie? A cookie is a piece of information that is sent to your computer's hard drive to help our site recognize you when you return to our site. Cookies are used as a standard practice by many sites. An example of how we use this function could be if you started to place items in your shopping cart, but then for some reason had to leave our site or shut off your computer. When you return to our site, the cookie would enable our site to recognize that you have returned and all the items you placed in your cart during an earlier session would still be in your shopping cart.

We also use cookies to determine the number of people that come to our site. It is important for us to understand the number of new customers using our site. When your computer accepts the cookie, we are able to record that session as a new visitor to our site. As important as cookies are to our site, we understand that this might make you uncomfortable. If you would prefer to not accept cookies from ours or any other site, you can modify the setting on your specific web browser to not accept them. Please refer to your browser's online help feature or the user's manual for instructions on how to do this.

 

DO NOT TRACK (DNT)

Currently, this site does not respond to "Do Not Track" (DNT) signals from your browser.

 

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to us on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Genesco's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Genesco of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Genesco will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Genesco is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are solely responsible for the content of any Comments you make. You agree that the Company may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.

  

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

  

NETWORK ADVERTISING

We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.

  

LINKS TO OTHER WEB SITES AND SERVICES

This Site may contain links to outside services and resources, the availability and content of which Genesco does not control. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. The privacy policy, terms of use and other conditions of access specified on or applicable to any third party site will govern access and use of such site, the site owner's use of information obtained from users, etc.

  

SECURITY

Protecting your information is extremely important to us. We realize that prioritizing this issue will insure an exceptional shopping experience. To this end, we use Secure Sockets Layer (SSL) technology. SSL encrypts all personal information including your credit card number, name, and address. With encryption in place, only Genesco can decode your information.

You can insure your connection is secure by looking in the lower left-hand corner of your browser window. If you see an unbroken key or a closed lock (depending on your browser), the SSL is active and your connection is secure. Please note that SSL will not activate until you enter the login page after you have completed your shopping and are ready to check out.

You may also check your security level by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from 'http' to 'https.'

Please note that some versions of browsers don't permit communication even if the server is secure. This is also true of some firewalls. If for some reason you are unable to connect to our secure server or would rather place your order by phone, please call us at 800-424-2854. Orders may also be faxed to 800-654-2371.

  

DISCLAIMER

This site and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that the company shall not be liable for any damages of any kind related to your use of this site.

  

INDEMNIFICATION

You agree to defend, indemnify and hold Genesco, its affiliates, subsidiaries, officers, directors, employees and agents harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

  

MISCELLANEOUS

This Site is controlled and operated by Genesco from its offices in Nashville, Tennessee.

This Agreement shall be construed in accordance with the laws of the State of Tennessee, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Tennessee, County of Davidson and/or the Middle District of Tennessee.

  

TERMINATION

This Agreement is effective unless and until terminated by either you or us. Either of us may terminate this Agreement at any time without notice.