I love the style of this boot, but I had to return two different pair due to loud squeaking under the left heel in each pair. It only took a day of wear to start hearing it. It wasn't an issue with the insole, it was deep in the heel of the boot. I wasn't willing to order a third pair because I think it's a manufacturing issue with this style. I have lots of JM shoes and have never had this problem. It's a shame because outside of that they were exactly what I was after.